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The Human Resources Director is responsible for developing, managing, and supporting the workforce required to successfully operate Amusement Park & Zoo. The role oversees recruitment, onboarding, employee relations, training and development, performance management, compensation and benefits, workforce planning, and organizational development initiatives.

The Human Resources Director leads the HR team, develops human resources strategies, establishes policies and procedures, supports employee engagement, and ensures compliance with Libyan labor legislation and company employment standards.

The position plays a critical role in building a professional, motivated, and service-oriented workforce capable of delivering exceptional guest experiences while supporting the park's operational and strategic objectives.

On a daily basis, the Human Resources Director reviews staffing requirements, monitors recruitment activities, supports employee relations matters, coordinates training programs, advises management on workforce issues, and ensures that HR services are delivered efficiently across all departments.

The Human Resources Director is responsible for ensuring that Amusement Park & Zoo attracts, develops, retains, and motivates the talent necessary to support operational excellence, guest satisfaction, and long-term organizational success.

The Human Resources Director will be responsible for developing and leading all HR functions to support a workforce of approximately 500 employees across operational, technical, commercial, and administrative departments.

Key Responsibilities

Human Resources Leadership

  • Develop and implement the organization's HR strategy. 
  • Establish HR policies, procedures, and standards. 
  • Ensure alignment between business objectives and workforce planning. 
  • Provide strategic HR guidance to senior management. 
  • Build and maintain a positive organizational culture. 

Recruitment & Talent Acquisition

  • Develop recruitment strategies to attract qualified talent. 
  • Lead all recruitment and selection activities. 
  • Oversee workforce planning and manpower budgeting. 
  • Manage onboarding and employee integration programs. 
  • Develop employer branding initiatives. 

Training & Development

  • Establish annual training plans and budgets. 
  • Develop leadership development programs. 
  • Identify skills gaps and succession planning opportunities. 
  • Ensure operational departments receive appropriate training support. 
  • Promote continuous learning and professional development. 

Employee Relations

  • Maintain positive employee relations throughout the organization. 
  • Manage grievance handling and disciplinary procedures. 
  • Support conflict resolution and workplace investigations. 
  • Ensure fair and consistent application of company policies. 
  • Promote employee engagement initiatives. 

Compensation & Benefits

  • Develop compensation and benefits strategies. 
  • Conduct salary benchmarking and market analysis. 
  • Monitor payroll processes and labor costs. 
  • Recommend reward and recognition programs. 
  • Ensure competitive and equitable compensation structures. 

Performance Management

  • Develop and implement performance management systems. 
  • Coordinate annual performance reviews. 
  • Support managers in setting goals and evaluating performance. 
  • Monitor workforce productivity and engagement. 

Compliance & Administration

  • Ensure compliance with labor laws and regulations. 
  • Maintain employee records and HR documentation. 
  • Oversee employee contracts, policies, and procedures. 
  • Support audits and regulatory inspections. 
  • Ensure proper visa, residency, and employment documentation where applicable. 

Organizational Development

  • Support organizational restructuring and workforce optimization. 
  • Develop succession plans for key positions. 
  • Promote a culture of accountability, teamwork, and service excellence. 
  • Drive change management initiatives. 

Pre-Opening Responsibilities

  • Develop pre-opening recruitment plans. 
  • Coordinate mass recruitment campaigns. 
  • Establish HR systems, policies, and employee handbook. 
  • Support onboarding and training of all opening staff. 
  • Assist department heads in building their teams. 

Required Qualifications

Education

Mandatory:

  • Bachelor's Degree in Human Resources Management, Business Administration, Psychology, Organizational Development, or a related field. 

Preferred:

  • Master's Degree in Human Resources Management, Business Administration (MBA), Organizational Development, or a related discipline. 

Professional certifications are highly desirable.

Examples:

  • SHRM-SCP 
  • SHRM-CP 
  • CIPD Level 5 or 7 
  • HRCI Certifications 
  • Certified Human Resources Manager (CHRM) 

Required Experience

Essential

  • Minimum 7 years of Human Resources experience. 
  • Minimum 5 years in a senior HR leadership position. 
  • Experience managing HR operations for organizations with 300+ employees. 
  • Experience developing HR strategies, policies, and systems. 
  • Strong experience in recruitment, employee relations, and performance management. 

Preferred Industry Experience

  • Hospitality 
  • Theme Parks 
  • Amusement Parks 
  • Resorts 
  • Entertainment Facilities 
  • Retail Operations 
  • Large Multi-Department Organizations 

Highly Desirable

  • Pre-opening experience. 
  • Experience in the Middle East or North Africa region. 
  • Experience managing multicultural workforces. 
  • Experience supporting operational and technical teams. 

Required Skills & Competencies

The successful candidate should possess strong knowledge of:

  • Human Resources Management 
  • Labor laws and employment regulations 
  • Recruitment and talent acquisition 
  • Compensation and benefits administration 
  • Employee relations and disciplinary procedures 
  • Training and development methodologies 
  • Performance management systems 
  • Organizational development 
  • HR information systems (HRIS) 
  • Workforce planning and manpower budgeting 
  • Succession planning and talent management 

Language Requirements

  • Fluent English (written and spoken) – Mandatory 
  • Arabic language skills – Preferred 
  • Additional languages are an advantage 

We offer:

  • Airplane ticket
  • Accomodation
  • Visa
  • All transfers
  • Food ( full board)
  • Internet
  • Paid leave – vacation

CV in English language and diploma or certificate of acquired education are required for correct application.

Apply through email: infomontenegrowarmth@gmail.com




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