Job Title: Accounts Receivable Lead
Location: Muharrem Fejza, Pristina (On-site)
Working Hours: 15:00 - 23:00 (local time)
LS Global specializes in optimizing business operations worldwide through expert outsourcing. We are currently recruiting for one of our clients for an Accounts Receivable Lead position. This role is responsible for overseeing daily AR operations, ensuring accurate and timely processing of customer payments, invoice management, account reconciliations, and resolution of customer-related financial issues. This role serves as a key point of contact for AR activities, supporting process improvements, maintaining strong customer relationships, and collaborating with internal teams to improve cash flow and reduce outstanding balances.
Key Responsibilities:
- Oversee and support Accounts Receivable processes, including cash receipts, credit card payments, customer invoices, statements, refunds, and credit adjustments.
- Monitor customer accounts to ensure accuracy, identify discrepancies, and drive timely resolution of payment-related issues.
- Review and manage past-due accounts, maintain collection activity records, and ensure consistent customer follow-up regarding payment status.
- Lead efforts to investigate and resolve disputed invoices by collaborating with customers, Sales, Operations, and other internal departments.
- Support credit-related activities, including customer credit reviews, order release approvals, and credit inquiries.
- Handle escalated customer inquiries related to invoices, payments, account balances, and AR processes.
- Perform account reconciliations and ensure accurate application of payments and credits.
- Analyze AR trends and aging reports to identify risks and recommend process improvements.
- Assist with month-end closing activities, reporting, and AR-related reconciliations.
- Provide guidance and support to AR team members, ensuring adherence to company policies and procedures.
Requirements
- Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent professional experience.
- 5+ years of experience in Accounts Receivable, collections, credit, or a similar finance environment preferred.
- Strong understanding of AR processes, customer account management, reconciliations, and invoice resolution.
- Excellent English communication skills (C1 level or higher), both written and verbal.
- Strong analytical, problem-solving, and organizational skills with high attention to detail.
- Ability to manage priorities independently and work effectively in a deadline-driven environment.
- Advanced proficiency in Microsoft Office, especially Excel (VLOOKUP, pivot tables, reporting).
- Experience with accounting systems, ERP platforms, or financial reporting tools is preferred.
What We Offer:
- Competitive salary based on experience.
- Opportunities for professional growth and career advancement.
- A collaborative and supportive work environment.
- The opportunity to work with a U.S.-based client and lead Accounts Receivable operations, driving efficient cash collection, customer account management, dispute resolution, and process improvements while supporting financial accuracy and operational excellence in a dynamic business environment.
Join our team as an Accounts Receivable Lead and oversee daily AR operations, drive collections strategies, resolve customer account discrepancies, and collaborate across teams to ensure accurate financial transactions, healthy cash flow, and continuous process improvement.
