JOB VACANCY
Position: Psychosocial Support Counsellor
Location: Prishtina
M/F
Planned start date: 01.11.2026
SOS Children’s Villages is a non-governmental organization, social development organization, which is active in the field of Children’s Rights by supporting their needs and concerns since 1999, offering to children without parental care and in risk of losing parental care, a stable home and solid preparation for an independent life.
YouthCan Connect is a 36-month project funded by the German Federal Ministry for Economic Cooperation and Development (BMZ) and SOS Children's Villages Worldwide. The project aims to improve the socio-economic inclusion of vulnerable and disadvantaged young people by strengthening their employability, digital and life skills, psychosocial resilience and access to sustainable employment opportunities. Working closely with public institutions, private sector employers, vocational education providers and civil society organizations, the project promotes innovative pathways from education to decent work while strengthening local systems for youth employment and inclusion.
SOS Children's Villages Kosovo is seeking a motivated, highly organized and detail-oriented professional to join the project team in the position of Psychosocial Support Counsellor
The Psychosocial Support Counsellor is responsible for planning, coordinating and delivering high-quality training activities under the YouthCan Connect project. The position focuses on strengthening young people's digital competencies, life skills and employability through practical, inclusive and youth-centred learning approaches. The Psychosocial Support Counsellor also supports participant outreach and engagement, coordinates mentoring and internship activities with relevant partners, monitors participants' learning progress and contributes to achieving the project's objectives and expected results. All activities are carried out in accordance with the approved project framework, BMZ requirements and SOS Children's Villages policies and procedures.
MAIN TASKS AND RESPONSIBILITIES
- Provide individual and group psychosocial counselling to young people participating in the project, addressing emotional, social and personal challenges that may affect their well-being and development.
- Assess participants' psychosocial needs, identify vulnerabilities and barriers to participation, and develop individual support plans tailored to their specific circumstances.
- Plan and facilitate group sessions and workshops focusing on emotional well-being, resilience, self-esteem, stress management, coping strategies and other relevant psychosocial topics.
- Provide ongoing psychosocial guidance and follow-up to participants, monitoring their progress and supporting their motivation, confidence and engagement in project activities.
- Identify young people requiring additional or specialized support and coordinate appropriate referrals to mental health professionals, social services and other relevant institutions, ensuring timely follow-up.
- Work closely with trainers, the Project Manager and other project staff to identify psychosocial barriers affecting participants' learning, participation and transition to education, vocational training or employment.
- Support the establishment and activities of the youth clubs, encourage youth participation and youth-led initiatives, and contribute to the organization of workshops, outreach events, business roundtables and other project activities.
- Contribute to the development and ongoing maintenance of the project’s online platform by providing, curating, and uploading relevant content and materials in line with the staff member’s area of expertise and assigned responsibilities.
- Collaborate with relevant institutions, community organizations and service providers to strengthen referral pathways and ensure coordinated psychosocial support for participating young people.
- Maintain accurate and confidential records of psychosocial assessments, counselling sessions, individual support plans, referrals and participant progress, and contribute to project monitoring and reporting requirements.
- Participate in project planning, coordination meetings, professional supervision, capacity-building activities and monitoring processes to ensure the quality and effectiveness of psychosocial interventions.
- Ensure compliance with professional ethical standards and SOS Children's Villages Kosovo policies, particularly Child and Youth Safeguarding, confidentiality, data protection, inclusion and non-discrimination, and perform other relevant duties within the scope of the position.
REQUIREMENTS FOR THE POSITION:
- Master’s degree in psychology, preferably with a focus on counselling, clinical psychology or a related field.
- Professional License to practice the profession of psychology.
- Minimum 3 years of relevant professional experience in psychosocial counselling, mental health support or working with vulnerable young people.
- Experience in providing individual and group counselling and conducting psychosocial needs assessments.
- Good knowledge of adolescent and youth development, psychosocial well-being and mental health challenges affecting young people.
- Experience working with marginalized or disadvantaged young people will be considered an advantage.
- Knowledge of referral mechanisms, safeguarding procedures and relevant psychosocial support services.
- Strong communication, interpersonal and documentation skills.
- Good command of Albanian and English, both written and spoken.
- Ability to work independently and collaboratively within a multidisciplinary team, with willingness to travel within Kosovo as required.
COMPETENCES – KNOWLEDGE, SKILLS, ABBILITIES
- Strong individual and group counselling skills, using youth-centred and evidence informed approaches.
- Ability to assess psychosocial needs, identify risks and develop appropriate support plans.
- Excellent active listening, empathy and relationship-building skills.
- Knowledge of trauma-informed approaches and psychosocial support for vulnerable young people.
- Ability to facilitate group sessions on emotional resilience, stress management and personal development.
- Sound professional judgment in managing sensitive situations, safeguarding concerns and referrals.
- Ability to establish professional boundaries and maintain confidentiality and ethical standards.
- Strong case documentation, progress monitoring and reporting skills.
- Ability to collaborate effectively with project staff, families and external service providers.
- Commitment to inclusion, diversity, youth participation and child and youth safeguarding.
WORKING CONDITIONS
- Fixed-term employment contract for a duration of three (3) years.
- Standard working hours of 40 hours per week, Monday to Friday, from 08:00 to 16:00.
WE OFFER:
- A dynamic and professional working environment.
- Opportunities for professional growth and career development.
- Ongoing training and capacity-building opportunities.
- Collaborative and supportive team culture.
- The opportunity to contribute to impactful projects and organizational objectives.
SOS Children´s Villages has zero-tolerance neither on Child Safeguarding, sexual exploitation, harassment and abuse nor fraud and corruption, amongst other safeguarding aspects, governed by the Child and Youth Safeguarding Regulation, Anti-Corruption Regulation, PSHEA Regulation, Code of Conduct, etc.
This position involves working with an NGO committed to children and human rights and is subject to strict safer recruitment checks.
The successful candidate will be required to complete safer recruitment checks including police and reference checks to help verify their suitability to work for SOS CV. In addition to candidates’ ability to perform the duties of the post, the selection process will also consider the motivation and approach of the candidate to safeguarding.
We provide equal employment opportunities to all employees & qualified applicants without regard to race, colour, religion, gender, ancestry, national origin, age, disability, marital status, or class. SOS Children´s Villages complies with all applicable laws governing non-discrimination in employment.
Deadline for applying is 26.10.2026 at midnight through email:
hr.recruitment@soskosova.org.
Documentation required when applying:
- Application form (obtain from our web site in the link Vende të lira - SOS Fshtrat e Fëmijëve)
- Copies of Diplomas;
- References from previous employers;
- Certificate by the court confirming that you don’t have any criminal conviction (applies only for candidate who will be invited on Final Round).
Only applications submitted with all required documents will be considered; incomplete applications will not proceed to the interview stage.