Property Coordinator

	 	 
Property Coordinator 
ZION is a locally rooted property management company specializing in workforce housing across New York City. We are owner-operators who bring an owner’s perspective to every building, focused on long-term asset preservation, consistent cash flow, and tenant care. Our team takes pride in delivering hands-on management, strong compliance, and clear communication across all aspects of operations.
Position Summary
The Property Coordinator plays a vital role in supporting day-to-day property management operations across ZION’s NYC portfolio. This is a full-time, on-site position based in Prishtina, with working hours from 14:00 to 22:00. This position ensures exceptional customer service for residents, smooth coordination between teams, and efficient administrative support for property managers.
This is a full-time role for a detail-oriented, proactive, and highly organized individual who thrives in a fast-paced environment and is committed to delivering quality and consistency.
Key Responsibilities:

Resident & Customer Support
Serve as the first point of contact for tenant inquiries via phone and email.
Address resident questions, concerns, and maintenance requests promptly and professionally.
Guide clients through troubleshooting steps and provide accurate information about property services.
Maintain high levels of customer satisfaction through clear, courteous communication.
Administrative & Operational Support
Support property managers with day-to-day administrative tasks.
Organize and maintain digital and physical files, ensuring accuracy and accessibility.
Prepare detailed documentation, reports, and listings for apartment rentals.
Assist in scheduling inspections, maintenance visits, and vendor appointments.
Keep reception and common office areas organized and presentable.
Collaboration & Process Improvement
Coordinate with property management, maintenance, and accounting teams to ensure seamless communication.
Assist in implementing and improving internal processes, reporting tools, and customer service systems.
Contribute to operational efficiency and cost-effectiveness across the portfolio.

Qualifications:

Basic computer literacy and familiarity with spreadsheets and word processing software.
Strong written and spoken English communication skills.
Prior customer service or administrative experience preferred, but not required.
Excellent organization, multitasking, and problem-solving abilities.
Positive attitude, strong work ethic, and attention to detail.

Why ZION:
At ZION, we’re more than property managers, we’re operators who care. We believe in transparency, accountability, and pride of ownership. Joining our team means being part of a mission-driven company focused on raising the standard of property management across New York City.
We encourage you to apply through the button below for this exciting opportunity, or send us a CV and a Cover Letter in English at careers@myzion.com