Executive Assistant / Loan Processor
Location: Prishtina, on-site
Schedule: US Hour
TDS Consulting is a Prishtina-based company that connects skilled professionals in Kosovo with growing international businesses. We provide staffing and operational support to U.S.-based companies while creating long-term career opportunities for local talent.
We are currently seeking an experienced and dependable Executive Assistant / Loan Processor to support the daily operations of a U.S.-based lending company. This is a client-facing, phone-focused position that requires excellent communication, organization, and problem-solving skills.
Responsibilities
- Answer incoming calls and assist clients and business partners professionally
- Screen and direct inquiries to the appropriate team members
- Gather and organize documents for initial loan applications
- Follow up with clients regarding missing information and documents
- Track outstanding items and ensure that tasks are completed on time
- Provide administrative and executive support
- Assist with general office operations and daily workflows
- Maintain accurate and organized client records
Requirements
- Previous experience as an Executive Assistant or in a similar administrative role
- Fluency in English and Albanian, both written and spoken
- Previous phone-based customer service or sales experience
- Strong communication and organizational skills
- Confidence handling a busy volume of calls and client follow-ups
- Ability to learn new software and processes quickly
- Strong problem-solving skills and ability to work independently
- Full availability during the required working hours
- Ability to commit to the position for at least one year
- This position is not suitable for candidates currently attending classes during working hours
What We Offer
- Full-time employment in a professional environment
- Direct experience working with a U.S.-based company
- Training and ongoing support
- Opportunities for professional development and long-term growth
- A collaborative and supportive team environment
To apply, please submit your CV to hr@consulting-tds.com with “Executive Assistant / Loan Processor” in the subject line.
