Sales Development Representative (m/w/d)

	 	 


Sales Development Representative (m/f/d) – Outbound / NIS2 & Compliance 

About Us

Project: Outbound campaigns for NIS2 readiness checks and compliance consulting on behalf of a  German IT security and compliance service provider – a collaboration between Solution25 and ICC  Innovative Customer Care LLC  Location: Hybrid – Home office and office in Pristina / Podujevë | Working hours: Full-time, Mon–Fri, 9:00–  6:00 PM (including lunch break)

Job Description

About the project

You are working on two parallel outbound campaigns. Campaign 1 – NIS2: The NIS2 policy is the New EU regulation for cybersecurity and affects thousands of companies over 50 in Germany.
Employees or €10 million in revenue. Many management teams still don't know if and how.
how severely they are affected – you make the relevance tangible and arrange qualified initial appointments for an NIS2 Readiness Check or an audit.
Campaign 2 – Compliance: Here you address companies about current regulatory obligations (among others).
AI Regulation, EUDR, Pay Transparency Act, Whistleblower Protection) and you arrange initial appointments for a basic compliance workshop. The target audience includes management as well as legal and HR staff and compliance officers.
In both campaigns, your focus is on qualified appointment scheduling – professional advice and the sale is handled by our client's sales department. If there is clear customer interest,
Later on, directly initiating an audit or workshop assignment will also be part of your role.
You will be. You open the door.

Your tasks

Outbound cold calling by telephone among German B2B companies (cold leads) in two parallel
Campaigns: NIS2 and Compliance
Scheduling of qualified initial appointments (NIS2 Readiness Check / Audit or Compliance Baseline)
Workshop) – the sales decision rests with the sales team, no pressure to close on the phone
Identifying and addressing the right decision-makers for each campaign (management, IT management,
Legal, HR, and Information Security and Compliance Officers
Expert handling of objections – e.g. regarding NIS2 impact, deadlines, reporting obligations, liability
the management as well as new regulatory obligations (AI Regulation, EUDR, pay transparency)
Pre-qualification of appointments (influence, company size, contact person) and clean
Handover to sales
Maintenance and documentation of all activities in the CRM

Requirements
Your profile

Very good German: German language skills at C-level (C1/C2) – fluent in negotiations, with little accent and confident on the phone
Hunter mentality: You actively approach cold contacts, remain persistent, and don't let rejections get to you don't slow down and want to "catch up" appointments
Tech skills: Solid understanding of IT and compliance, especially regarding NIS2 (impact, Requirements, reporting obligations) and regulatory issues – or the willingness to quickly and to delve deeply into the subject matter 
Experience in B2B cold calling, ideally with IT or other complex topics requiring explanation Service products
Structured, independent work style and reliable documentation

Technical topics you work with

You don't have to be an auditor – but you should be able to speak confidently about these topics and/or have an interest in them.
bring them along to learn them:
NIS2: Impact analysis, gap analysis, implementation support, reporting and Documentation requirements
Information Security Management Systems (ISMS) and certifications: ISO 27001, BSI IT- Basic protection, TISAX®
Technical security measures: Vulnerability and patch management, endpoint detection & Response (EDR), monitoring, penetration testing
IT security awareness and employee sensitization
Compliance management: compliance officer, compliance management systems (CMS), basic Workshops
Current regulations: AI Regulation (EU AI Act), EUDR, Pay Transparency Act, Whistleblower protection
Basic understanding of data protection (GDPR)

Benefits
Framework conditions 

Employment: Employment is arranged through ICC Innovative Customer Care LLC within the framework of the  
Cooperation with Solution25
Working hours: Mon–Fri, 9:00–18:00 including lunch break – aligned with German business hours  
Work location: Hybrid model – home office combined with presence in the office in Pristina / Podujevë  
Onboarding: Intensive technical training in NIS2 and the client's service portfolio,  
including conversation guides and objection handling
Objectives: Clear, fair targets with a focus on qualified appointments – quality over quantity  

Interest?

​Then we look forward to receiving your application with a short CV at hoff@cesm.gmbh 
Feel free to tell us more In a few sentences, explain why cold calling is your thing.
Please be sure to include the following information in your application – applications without this information cannot be accepted.
Unfortunately, we cannot take this into account:
Your self-assessment of your German language skills according to the CEFR (C1 or C2)
Your desired salary – please state it as a net monthly salary
A collaboration between Solution25 and ICC Innovative Customer Care LLC



We look forward to receiving your detailed application on solution25 career