Solutions Architect – Consulting & Solutioning Manager (m/f/x)

	 	 

Position: Solutions Architect – Consulting & Solutioning Manager (m/f/x)
Location: Home Office / Remote
Employment Type: Full-Time
Teleperformance, a global leader in AI-powered digital business services, is looking for a Solutions Architect – Consulting & Solutioning Manager to join its Business Development function. This is an exciting opportunity to lead the design of complex, value-driven client solutions, strengthen strategic customer partnerships, and contribute to global go-to-market strategies that drive sustainable growth.
What You’ll Be Doing

Lead the end-to-end design of complex bids, RFPs, and transformation opportunities, translating client goals into practical, structured solutions
Integrate expertise from industry, operations, digital transformation, AI, and automation into comprehensive client solutions
Lead solution development during the proposal process, guiding bid teams and resolving scope-related questions
Identify and mitigate solution risks in collaboration with Legal, Compliance, and Risk teams
Develop commercial models and business cases, including Total Cost of Ownership (TCO), ROI, and outcome-based solutions, in collaboration with the pricing team
Lead solution workshops with clients and partners
Present and pitch proposed solutions to clients and senior stakeholders

What We Are Looking For

5+ years of experience in solution design, bid leadership, or transformation within BPO, outsourcing, digital, or technology-enabled services
Proven experience designing large-scale solutions, ideally across multiple countries
Good understanding of digital transformation, AI, automation, and analytics
Strong commercial acumen, including business case development and risk assessment
Excellent presentation and stakeholder management skills, with confidence in presenting to senior client audiences
Experience leading virtual teams across functions, cultures, and geographies
Fluent English (C1 or above); French, German, Spanish, or Italian is an advantage
Industry expertise in Banking & Financial Services, Telecommunications, or Energy & Utilities

Why Join?

Opportunity to shape complex client solutions and large-scale transformation initiatives
Work with cross-functional experts in operations, technology, AI, and automation
Contribute to strategic customer partnerships and global go-to-market strategies
Collaborate with international teams across different functions and geographies
Drive innovative, value-based solutions that deliver meaningful customer outcomes
Join a collaborative, inclusive, and high-performance international environment

How to Apply
If this opportunity sounds like the right fit for you, we would love to hear from you.
Please apply by clicking the button below.
Only shortlisted candidates will be contacted.