Sales Development Representative
Sales Development Representative
Pristina, Kosovo | Office-based, Dukagjini Centre | Full-time, UK hours
Who We Are
Solace is a UK PropTech company on a mission to streamline and digitalise the UK lettings market. Our platform automates the day-to-day of lettings for estate and letting agents, covering client money, repairs, compliance and inspections, supported by smart software and a dedicated team behind every portfolio. We are bringing clarity to one of the UK's most manual industries.
We grew to 1,000 managed properties last year and we are on track for 2,000 this year. The business is scaling quickly, and sales is the engine behind that growth.
The Opportunity
We are building our commercial team in Pristina, and this is a genuine ground-floor opportunity for someone ambitious and early in their career. You will work closely with every part of the business, including sales, operations and the UK team, dealing with real UK clients and taking on real responsibility from early on. What you put in directly shapes where you go, and strong performers move quickly into senior roles.
The Role
You will be one of the first points of contact between Solace and our prospective UK clients. Your focus is to find, engage and qualify estate and letting agency directors across the UK, building a strong pipeline for the senior team and, over time, taking ownership of full sales conversations yourself. It is a multi-channel role, working across phone, email, LinkedIn and CRM-led pipeline management.
- Run outbound outreach across phone, email and LinkedIn to UK estate and letting agency directors and decision-makers.
- Qualify inbound and outbound leads, and identify genuine opportunities for the senior team.
- Book and coordinate meetings between qualified prospects and our UK Head of Agency Partnerships.
- Handle early objections with confidence and secure the meeting.
- Build, nurture and maintain your own pipeline of prospects over time, rather than one-off outreach.
- Keep CRM records in HubSpot accurate, current and well documented after every interaction.
- Work towards individual and team targets across activity, qualification and meetings booked.
- Work closely with the UK team to ensure a smooth handover of leads into onboarding.
What We Are Looking For
This role suits someone motivated and driven, who wants to build a career in sales at a growing company. You do not need years of experience. You need the right attitude, the appetite to do well, and the resilience to keep going.
- Motivated and hungry to do well, with the drive to hit targets and the resilience to handle rejection and keep moving.
- Confident and articulate, comfortable and composed on the phone, and clear and professional in writing.
- Excellent spoken and written English. This is the single most important requirement.
- Sharp and quick to learn, with genuine curiosity about how businesses work, particularly B2B sales and the UK property market.
- Well organised, able to manage your own time and run your own pipeline.
- Comfortable in a fast-moving environment and happy to get involved across the business.
- Prior experience in sales, cold calling or B2B outreach is welcome but not essential. Attitude, drive and English fluency matter more. Familiarity with CRM systems, especially HubSpot, is a plus.
Why Join Solace
- A ground-floor role in a growing UK PropTech company, at the start of its journey in Kosovo.
- Direct exposure to UK clients and the UK team from day one.
- Close access to every department, including sales, operations and leadership.
- A clear path into senior sales, including Sales Manager, with real growth and earnings behind it.
- Structured training and mentoring from an experienced UK sales team.
What We Offer
- A starting salary of €500 gross per month, rising to €800 gross after a six-month probation, based on performance.
- A clear career path into senior sales positions, including Sales Manager.
- Hybrid working, unlocked on the same performance-based basis as the salary progression.
- A modern office in the Dukagjini Centre, in the heart of Pristina.
- Working hours of Monday to Friday, 08:00 to 17:00, UK office hours.
- Work-related expenses covered.
- The chance to be part of a UK technology company's growth and international expansion.
How to Apply
If this sounds like you, we would like to hear from you. Send your application through the button below or to
febin@solacemanagement.co.uk