Strategic Partnership Manager
Location: Prishtina, Kosovo
Company: Borek Solutions
Employment Type: Full-time
About Borek Solutions
Borek Solutions is an international AI, technology and business services company providing dedicated teams and AI-enabled technology solutions to clients across different industries. We focus on building strong, long-term partnerships and delivering sustainable value to our clients. Borek Solutions Group is a fast-growing international AI & IT and business services company with operations in Germany, India, and Kosovo. We specialize in providing customized AI solutions, software development, and operational support to clients across a wide range of industries. Our mission is to empower companies through technology, streamline their processes, and deliver high-quality, scalable services from nearshore and offshore locations as well as an AI-Tech Hub. With a strong focus on collaboration, innovation, and cross-border teamwork, Borek Solutions Group bridges global talent with European business standards.
Your Responsibilities
- Manage and grow key client accounts and strategic partnerships.
- Build strong relationships with clients and key decision-makers.
- Act as the main point of contact for assigned accounts.
- Understand client needs, priorities, and future business plans.
- Identify opportunities for account growth and new business.
- Lead generation and qualification: identify, approach, and qualify potential clients; build and maintain the pipeline in the CRM.
- Provide pre- and post-sales support to the Managing Partner and Operations team
- Support proposals, pricing, contract renewals, and commercial discussions.
- Monitor client satisfaction and proactively address concerns.
- Coordinate client meetings and regular business reviews.
- Work closely with Recruitment, Delivery, Technology, and Management teams.
- Support upcoming staffing and team expansion requirements.
- Track account opportunities, risks, and development.
- Ensure a high-quality client experience throughout the partnership.
What We Require from You
- Experience in Account Management, Strategic Partnerships, Client Success, or Business Development.
- Experience managing B2B client relationships.
- AI, IT, technology, consulting, or professional services experience is preferred.
- Strong relationship and stakeholder management skills.
- Commercial mindset with a focus on account growth.
- Excellent communication, presentation, and negotiation skills.
- Strong organizational and problem-solving abilities.
- Proactive, responsible, and client-focused approach.
- Ability to collaborate effectively with cross-functional teams.
- Fluent English; German is a strong advantage.
What do we offer?
- Permanent contract with a hybrid work model (up to 2 days WFH after 3 months).
- Friendly, vibrant working environment
- Welcome package and employer-covered health insurance.
- Opportunity for growth and close collaboration with international teams (Germany & India).
How to apply?
Interested? Apply directly here: https://shorturl.at/Impxi
