System Administrator Shared Services Infrastructure



Quipu is an IT consultancy and software development company which provides comprehensive end- to-end solutions for banks and financial institutions, from electronic payments to software systems. We are a 100% subsidiary of ProCredit Holding, the parent company of a group of banks that specialize in providing financial services for SMEs.

Headquartered in Frankfurt, Germany, Quipu currently operates from 8 regional offices around the world - in El Salvador, Ecuador, Ghana, North Macedonia, Kosovo, Ukraine, Russia and Romania - enabling us to promptly address the needs of a global customer base.

For our office in Bucharest, Romania / Frankfurt, Germany / Prishtina, Kosovo, we are looking for a motivated and enthusiastic:

System Administrator Shared Services Infrastructure

Job-ID: 21005

to join our international team at the earliest possible date.

Main tasks and responsibilities:

  • Participation in the design of the focus solutions for Quipu and its customers
  • Operating the focus solutions through performing software and configuration updates as prescribed by internal procedures and guidelines
  • Ensure focus solutions performance through monitoring, analysis and tuning, troubleshooting issues and escalating to higher layers of support as prescribed by company procedures and guidelines
  • Secure focus solutions according to the company policies, procedures and guidelines
  • Participation in projects aimed at delivering improvements in the areas of the focus solutions both internally and for the company’s customers
  • Function as a high-level point of escalation in the Incident and Problem management processes
  • Ensure accurate and consistent updates to the Configuration Management Database
  • Assistance in Change Management processes in assessing the impact of the non-standard requests for change
  • Assistance in Release Management processes during the release cycle, developing standardized configuration items
  • Assistance in Availability Management and IT Continuity Management by providing data for projected service availability analysis for the focus solutions
  • Participation in the Capacity Management process with planning for future acquisitions and upgrades to equipment and software in the areas of the focus solutions
  • Participation in developing and sustaining security awareness and user training programs
  • Continuously documentation of network infrastructure and changes affecting it


  • Bachelor degree in IT related area or relevant experience (minimum 3, preferred 5 years) as a Microsoft Server Administrator
  • Strong experience of designing, implementing, supporting and troubleshooting complex enterprise-level Microsoft environments with the ability to resolve issues or escalate in a concise manner
  • MCP level certification in one of the areas of the focus solutions is considered a plus.
  • ITIL Foundations level certification.
  • Automation and scripting abilities preferably PowerShell
  • Strong knowledge in designing, managing and operating the following Microsoft Technologies:
    • Active Directory Domain Services
    • Active Directory Federation Services
    • Active Directory Certificate Services
    • Group Policy Object
    • Identity Management
    • Network Time Protocol
    • Remote Desktop Services/ Remote App
    • Domain Name Server
    • Dynamic Host Configuration Protocol
    • Proxy Technologies
  • Ability to work in a multicultural environment
  • Ability to write technical documentation
  • Good working knowledge of English language

Our offer:

  • A substantial degree of flexibility, allowing for an autonomous approach to performing duties
  • Challenging and varied work
  • Flat management structure
  • Long-term prospects with plenty of opportunities for development and growth
  • Excellent team-oriented and international working environment

If you think you fit the profile, we look forward to receiving your application in English, including CV, motivation letter, and salary expectation, at the following e-mail address:


The deadline for receiving applications is 28th February 2021. Please include the Job-ID in your application.

Shikime 2237
Kategoria Informatikë
Skadon Ka skaduar!
Orari Full Time
Lokacioni Prishtinë
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