Junior IT Support Technician


Junior IT Support Technician

 18 SEP 2020 


Sonnecto is a tech-driven company specialized in software products and customer solutions. Based in Prishtina, London and New York - our mission is to provide digital solutions and create products for global markets.

Expectations / Duties

Assist with day-to-day IT requests received from internal users. Ensure that all IT equipment and services are in working order, including Macs, Windows, IOS, Android, laptops, desktop PCs, printers, wireless networks, and audio-visual equipment. Escalate issues and involve experts whenever necessary in order to resolve issues as quickly as possible. Recommend hardware and software solutions, including new product acquisitions and upgrades. Support new hire setups, on-boarding and off-boarding of employees.

Skills / Technology / Requirements

  • Serve as the first point of contact for internal users seeking technical assistance over the chat, ticket email, phone or remote support sessions.
  • Perform remote technology support and on-site support
  • Maintain IT inventory, storage and asset control systems, track all technology assets.
  • Stay current with system information changes and updates.
  • Working with the Finance Office for the procurement of IT equipment.
  • Minimum of 1 years of experience working in a similar IT helpdesk position.
  • Working knowledge of Google Suite products, Microsoft Windows, other related platforms.
  • Understanding of various communication mediums such as Slack, Zoom, Microsoft Teams, Google Hangouts, etc.
  • English language medium proficiency

Working with Sonnecto

  • Competitive salary, full contract and pension benefits
  • Inspiring, friendly and fun environments
  • Location: Prishtina - City Center
  • Internal development plans and inspiring career paths

If you want to join this great opportunity, send your resume today to, no later than the ​18th of September, 2020. Feel free to write to us if you have any questions before you apply.

Please note that only short-listed candidates will be notified.

Shikime 2877
Kategoria Informatikë
Skadon Ka skaduar!
Orari Full Time
Lokacioni Prishtinë
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Copyright © 2020 - KosovaJob LLC