Telus International

German Customer Support Specialist (Bulgaria)

	 	 

German Customer Support Specialist

#FEEL GOOD WITH US!

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Your responsibilities:

  • Working for a famous international rent-a-car company
  • Communicating and assisting customers by answering various requests for creating new reservations or modifying existing ones via phone and e-mail
  • Achieving great customer satisfaction, focusing on clients’ needs, offering the best possible reservation/solution
  • Actively and creatively contributing to the whole support process, thus providing the best services and products for our clients
  • Practicing your language skills on a daily basis

Our requirements:

  • Very good level of German
  • Good level of English
  • Great communication skills
  • Self-motivation, pragmatic and friendly approach
  • Well-developed customer orientation skills
  • Abilities for prioritization

We offer:

  • Flexible working schedule (availability to work on 4, 6 or 8 hours shifts)
  • Stable job and career development opportunities
  • Great office at a top location
  • Attractive salary and additional incentives
  • Special discounts & offers (Food vouchers, Multisport cards, etc.)
  • Additional health insurance
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Continuous support and learning
  • Employee referral bonuses

Come and join our team in Bulgaria! We can issue a work permit for non-EU citizens, which will allow you to reside and work in our country.

If this opportunity sounds appealing to you, please send your CV!

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By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!

TAGS: Telus International, SofieKosovaJobVende PuneNjoftime PuneOferta PunePortal PuneLyp PuneVende te lira PuneKerko Pune

Shikime 1650
Kategoria Telekomunikim
Skadon 3 ditë
Orari Full Time
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