Appbites, part of Sigma Technology Group is a digital company based in Pristina, Kosovo offering customized web and mobile software, e-commerce, maintenance, and hosting solutions, since 2016.

We are seeking a skilled professional to join our team as Technical business support for our client, one of the largest german car manufacturers in Europe.

The position encompasses following main areas:

  • Management and support of operational issues for the automotive platform as well as connected online store systems
  • Recording and handover of defects in operation of platform
  • Acceptance management: Coordination and implementation of the acceptance of resolved operational issues and preparation of a technical release recommendation
  • Ongoing optimisation of the process for handling operational issues
  • Coordinating the procedure for defects with the specialist department
  • Advising the specialist department and supporting the further development of the web shops in a technical context
  • Accompanying the coordination rounds and regular participation in project meetings for the applications mentioned
  • Regular review of core functions of the live applications
  • Creation of support documents for trade and first-level support


  • Bachelor’s degree in Information Technology Management, Computer Science, or a related field
  • Proven experience in technical business support, particularly within the automotive industry
  • Strong understanding of IT processes and documentation
  • Experience in creating and maintaining reporting and documentation
  • Excellent coordination and communication skills
  • Ability to work collaboratively with cross-functional teams
  • Strong problem-solving skills and attention to detail
  • Fluent in English (German is a plus)

Our offer:

  • Competitive salary.
  • Comprehensive benefits package, including health insurance.
  • Opportunities for professional development and career advancement.
  • Collaborative and supportive work environment.
  • Hybrid work, with the possibility of full remote.

Please send us your CV through the button "Apliko Këtu" or at: jobs@appbit.es

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Kategoria Teknologji e Informacionit
Skadon 24/07/24 (5 ditë)
Orari Full Time
Lokacioni Prishtinë
KosovaJob është rrjeti më i madh i punësimit në Kosovë i certifikuar nga Bureau Veritas me ISO 9001:2015 Standardet për kualitet