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Kategoria
Skadon
Orari
Lokacioni
	 	 

We are a dynamic fintech committed to revolutionizing the way people manage their finances. As we continue to expand our reach and enhance our services, we are seeking passionate and driven Customer Support Interns to join our team.

Position Overview:

As a Customer Support Intern, you will play a crucial role in ensuring our customers receive exceptional assistance and support. You will have the opportunity to work closely with our experienced support team, gaining valuable hands-on experience in fintech operations while contributing to the success of our platform.

Key Responsibilities:

  • Provide prompt and friendly support to customers via various channels including email, chat, and phone.
  • Assist customers with onboarding, inquiries, troubleshooting technical issues, and navigating our platform.
  • Educate customers on product features, functionality, and best practices to optimize their experience.
  • Collaborate with cross-functional teams to escalate and resolve complex customer issues.
  • Document customer interactions, feedback, and resolutions accurately in our CRM system.

Requirements:

  • Excellent communication skills, both written and verbal, with a strong command of the English language.
  • Customer-centric mindset with a passion for delivering exceptional service.
  • Tech-savvy with the ability to quickly learn and navigate new software applications.

Benefits:

  • Competitive salary and benefits package.
  • A collaborative and supportive work environment.
  • Potential for future career growth and advancement within the company.

How to Apply:

If you are passionate about fintech and eager to kickstart your career in customer support, we would love to hear from you! Please submit your resume to hr@onefor.com.

 

Kategoria Mbështetje e Konsumatorëve, Call Center
Skadon 29/05/24 (Ka skaduar!)
Orari Full Time
Lokacioni Prishtinë
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