SalesForce Administrator (1 pozite)


StarLabs eshte ne kerkim te 1 SalesForce Administrator per te ndihmuar ne nje projekt multimilonesh me kliente internacional.

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Salesforce Administrator

Summary of position

You will be working on multi-million-dollar transformation project that utilizes salesforce at its core. You will be part of a growing Salesforce team that is supporting the global operation of the world’s leading language education business. The successful candidate will have excellent Salesforce configuration knowledge, be able to work independently and willing to grow their career in the Salesforce workspace. The administrator will work closely with regional key users, Business Analysts, developers and other Admins. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, deployment, support, maintenance and improvement of our CRM platform.

Duties and Responsibilities

  • Support the global operation as part of a team
  • Manage all day-to-day administrative functions including user account maintenance, user support and other routine tasks as well as the creation of custom objects, fields and page layouts
  • Coordinate the evaluation, scope and completion of new requests.
  • Day to day administration, troubleshooting and maintenance of the Salesforce platform.
  • Maintain data management and integrity across Salesforce and its integrations.
  • Contribute to the continuous iteration, improvement and co creation of the Agile environment the team works in.

Skills required

  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written communication skills
  • Must demonstrate ability to communicate effectively at all levels of the organization
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Ability to assess the impact of new requirements on and all upstream and downstream applications, systems and processes

Experience Required:

  • Minimum two years of experience as a administrator
  • Tertiary education and certification preferred (ADM201, AppBuilder or similar)
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of best practices and functionality
  • Strong data management abilities
  • A demonstrated ability to understand and articulate complex requirements
  • Ability to read Apex code and be able to debug is desirable
  • Experience working with Source Control and package deployment is desirable.

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