VoIP Engineer
Position Type: Full-time

Company Overview:

InterAdria L.L.C. has established itself as a prominent leader in the ICT (Information and Communication Technology) industry in Kosovo for many years. With a dedicated focus on Systems, Networking, Cyber Security, IT Industry, Engineering, and Renewable Energy, we have consistently delivered innovative solutions that meet the evolving needs of our clients. Our commitment to excellence is underpinned by strategic partnerships with some of the world's leading technology vendors.

Our track record of success is a testament to our unwavering dedication to quality, innovation, and customer satisfaction. We look forward to continuing to lead the way in the ICT industry, partnering with both our valued clients and the world's foremost technology providers to shape a brighter and more connected future.

Job Summary:

As a VoIP Engineer at InterAdria L.L.C., your primary responsibility will be to assist in the maintenance and support of existing VoIP platforms, including Asterisk, Yealink, Grandstream and Cisco Collaboration.

Additionally, you will have the opportunity to participate in the design, installation, and implementation of new VoIP systems. You will work alongside experienced engineers to ensure the reliability and performance of the systems.

Key Responsibilities:

  • Platform Maintenance: Assist in the maintenance and troubleshooting of Asterisk, Yealink, Grandstream, and Cisco Collaboration VoIP platforms to ensure optimal functionality.
  • System Monitoring: Monitor VoIP systems for performance, security, and quality of service, and report any anomalies.
  • Configuration Management: Help configure and update SIP trunks, extensions, and routing rules as needed.
  • Technical Support: Provide technical support to end-users and assist with problem resolution related to VoIP services.
  • Design and Implementation: Collaborate with senior engineers to design, install, and implement new VoIP systems, ensuring they meet business requirements.
  • Documentation: Maintain documentation of system configurations, network diagrams, and troubleshooting procedures.
  • Collaboration: Work with cross-functional teams to integrate VoIP solutions with existing systems and services.
  • Learning and Development: Stay up-to-date with industry trends and best practices in VoIP technology through continuous learning and training.


  • Minimum 2 Years’ experience with VoIP Platforms related to Asterisk, FreePBX or similar.
  • Basic knowledge of VoIP technology, protocols, and concepts.
  • Desirable: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  • Familiarity with Asterisk, Yealink, Grandstream, and Cisco Collaboration VoIP platforms.
  • Strong problem-solving skills and a desire to learn and grow in the field of VoIP engineering.
  • Excellent communication skills and the ability to work effectively in a team.
  • Enthusiasm for technology and a proactive attitude towards troubleshooting and problem-solving.
  • Industry certifications such as CompTIA Network+ or Cisco CCNA Collaboration are a plus.


  • Competitive salary and opportunities for career advancement with paid trainings and certifications.
  • On-the-job training and exposure to cutting-edge technologies.
  • A collaborative and innovative work environment.
  • Flexible work schedules.
  • Amazing team spirit.

How to Apply:

  • If you are a motivated individual with an interest in VoIP technology and want to continue your career growth as a VoIP Engineer at InterAdria L.L.C., please submit your application and provide your CV and relevant certifications to jobs@interadria-ks.com In order for us to evaluate your application with our relevant Networking team, please write in the email subject the position you apply stating: “VoIP Engineer


Kategoria Teknologji e Informacionit
Skadon 20/10/23 (Ka skaduar!)
Orari Full Time
Lokacioni Prishtinë
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