Logistics Customer Support Representative


Sonnecto® is a tech-driven BPO company with remote specialized teams in South Europe (Kosovo). We enable the most efficient digital transformation and customer growth through dedicated customer support experts, custom solutions, and a growth-oriented approach.

Expectations / Duties

  • Maintain relationships with existing clients
  • Contact future potential clients;
  • Schedule appointments;
  • Keep a detailed log of calls;
  • Maintain and update customer information as necessary;
  • Uploading & arranging files;
  • General back office tasks.

Skills / Requirements

  • English language high proficiency (important);
  • Solid knowledge of MS Excel / Google Sheets is preferable;
  • Problem-solving and research skills;
  • Good listening skills and attention to detail;
  • Conversational, patient, and confident, with a positive attitude;
  • Customer support experience is a plus.

Working with Sonnecto

  • Competitive salary, pension + health insurance;
  • Inspiring, friendly and fun environment;
  • Market-oriented training and coaching;
  • Location: Prishtina - City Center;
  • Internal development plans and inspiring career paths.

If you want to join this great opportunity, send your resume, specifying the role you are applying for, to jobs@sonnecto.com, no later than 16th of June, 2023. Feel free to contact us if you have any questions before you apply.

Please note that only short-listed candidates will be notifed.

Kategoria Telekomunikim
Skadon 16/06/23 (Ka skaduar!)
Orari Full Time
Lokacioni Prishtinë
KosovaJob është rrjeti më i madh i punësimit në Kosovë i certifikuar nga Bureau Veritas me ISO 9001:2015 Standardet për kualitet