Customer Service Representative

	 	 
Far Logistics is a reputable trucking company that provides reliable and efficient transportation services across the US. With our years of experience in the industry, we have established ourselves as a leader in the logistics sector, offering a wide range of transportation solutions to meet the unique needs of our clients.
We are currently seeking a Customer Service Representative to join our team in the trucking industry. In this role, you will be responsible for providing exceptional customer service to our clients and ensuring that their transportation needs are met in a timely and efficient manner.

Position: Customer Service Representative           
Location: FAR Logistics Office in Prishtina

Work schedule:        Monday to Friday (4:00 PM to 12:00 PM), 1 hour lunch break.
Main responsibilities and tasks:

Answering incoming calls and emails from customers regarding their transportation needs
Booking and scheduling shipments and coordinating with dispatchers and drivers.
Providing shipment updates and tracking information to customers
Addressing any issues or concerns that customers may have and finding solutions to meet their needs.
Maintaining accurate and up-to-date records of customer interactions and transactions
Collaborating with other departments to ensure customer satisfaction

Required Qualifications:

High school diploma or equivalent
Previous customer service experience in the trucking industry preferred.
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment.
Strong problem-solving skills
Proficient in Microsoft Office Suite and experience with transportation management software preferred.

We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company. If you are a motivated individual with a passion for customer service in the trucking industry, we encourage you to apply for this exciting opportunity.
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How to apply: 
Interested and qualified candidates are invited to fill the below form:
https://forms.gle/zmCbcTHFj2RQPsUn7
Deadline for the application: April 15, 2023. 
Qualified candidates will be contacted and will be invited to the next stage of recruitment.
FAR Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other status protected under federal, state or local law.