A&O Hostels

Service Center Agent


Service Center Agent (m/f/x) - Priština

as of now – fulltime – in Priština

a&o: we are simple, honest and always with a smile. Since 2000 we are expanding Europe-wide, true to our mission EVERYONE CAN TRAVEL. With more than 30 houses in over 20 countries we are Europe’s biggest hostel provider, making our mission a reality! All our sites realize a standardized concept and are supported by our headquarters in Berlin.

Flat hierarchies and a culture of open feedback make the foundation of our work environment shaped by dynamics, growth, and innovation. With that, we offer ideal career opportunities for everyone, whether expert or career changer. We emphasize to treat each other in a fair, social, and responsible way. Because together, not only working is more fun – but also success.


  • Consulting and care for our clients and partners regarding our quality-standards
  • The processing and coordination of booking-requests is part of your job
  • You will support our guests via phone or email
  • You will support the Front Desks regarding questions about reservations
  • You are a good team player – also across different departments


  • You are reliable, service-oriented, flexible, resilient, decisive
  • You have a friendly and sincere demeanour and love the contact with clients
  • You enjoy working both independently and in teams
  • A 24/7 shift work is a welcome change for you
  • You have good verbal and written skills in German AND English
  • Experience with reservation programmes & the tourism-branch itself would be desirable


  • An exciting, responsible job in one of the top-innovators amongst Hostel-providers is expecting you
  • You can experience an team-oriented work-environment with loads of room for developing and implementing your own ideas and your personal growth
  • Short decision-making-processes and open communication are a major benefit of your new working-context
  • Profit from our attractive staff benefits programme, by (i.e.) free accommodation in all a&o’s

This sounds attractive to you? We are very happy to receive your application (resume, cover letter, desired salary, earliest possibly starting-date).

The online-application is really easy via the „Apply now“-button on our career page:


Susanne Repscher & Shelbric Fuller

Head of Service Center

TAGS: A&O HostelsPrishtineKosovaJobVende PuneNjoftime PuneOferta PunePortal PuneLyp PuneVende te lira PuneKerko Pune

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