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KosovaJob LLC
We are looking for 20 reliable and energetic agents to join our team in Prishtina so if you see yourself fit for this opportunity, we would like to hear from you!

Job Description

  • Making calls to clients to promote our services and book appointments with clients. 
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Adhering to all company policies and procedures.

Call Center Representative Requirements:

  • High School Diploma or equivalent.
  • Strong English communication skills
  • Proficiency in the English language
  • At least 6 months of experience as a Call Agent
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Adaptability and accountability.
What we offer:
  • Competitive fix+performance based salary
  • Pension scheme
  • Working contract
Our working hours are 16:00 - 00:00, Monday through Friday. 
Please apply by sending your CV at hr@oncallcomm.com.  

Shikime 7,270
Kategoria Telekomunikim
Skadon 14/09/22 (Ka skaduar!)
Orari Full Time
Lokacioni Prishtinë
KosovaJob is the largest employment network in Kosovo certified by Bureau Veritas with ISO 9001:2015 Quality Management