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Turkish & English Phone Translator / Interpreter (m/f)

* Please note that this position requires advanced knowledge of both Turkish and English
* Ju lutem keni parasysh që për këtë pozitë kërkohet njohuria e avancuar e gjuhës Turke dhe e gjuhës Angleze (dy gjuhët në paralel)

Location: Home Office (Remote)
Job Type: Full-Time
Working Schedule: Includes working in US time-zones.
Starting Date:  August 2022

Teleperformance is the world’s largest customer service company that offers outstanding career opportunities.  Our team has more than 420,000 colleagues in over 84 countries and has a tradition of over 40 years. Teleperformance is listed on the Euronext-Paris Stock Exchange, signed by United Nations Global Compact and certified by Great Place to Work®.

Position Overview:

The Turkish Telephone Interpreter is responsible for handling calls on demand and renders the meaning of conversations between Turkish and English speakers. The interpreter breaks the communication barrier in a wide range of industries: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.  

The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. He/She is professional and courteous at all times. The interpreter uses appropriate terminology and understands common industry procedures and practices. The calls may involve simple or complex technical or non-technical subjects.

This position does not involve written translation; however, translators and other skilled linguists are encouraged to apply. Telephone interpreters translate verbally.

**This is a remote position. The Interpreter works from his/her home office. Teleperformance provides all equipment. It is essential to ensure a quiet & secure environment. Working hours adjusted to the American time zones**

Principal Duties and Responsibilities: 

  • Answer calls promptly and conducts interpretation in a friendly and professional manner.
  • Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
  • Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
  • Maintain a professional demeanor throughout the call at all times.
  • Remain calm during calls if one of the primary speakers is incoherent or upset, especially in emergencies.
  • Maintain punctuality and availability during scheduled work hours.
  • Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance, and Law.
  • Demonstrate commitment to cultural sensitivity and working in a diverse environment.


  • Fluency in Turkish and English and skilled in the associated cultural dynamics.
  • Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
  • Education or work experience in language-related fields such as teaching, language assessment, translation, or interpretation preferred.
  • High school diploma or equivalent.

Other Details

  • The hired candidates will have initial training fully conducted from home.
  • After you have been pre-selected, an online test in English and Turkish will be sent out to you.
  • All working equipment is provided by Teleperformance.
  • Work contract and private health insurance is provided by Teleperformance.

How to Apply:

Apply by clicking the link below and filling out the form no later than the 24th of July 2022.

Only shortlisted candidates will be contacted. 

Shikime 5,719
Kategoria Mbështetje e Konsumatorëve, Call Center
Skadon 24/07/22 (Ka skaduar!)
Orari Full Time
Lokacioni Prishtinë
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