Sonnecto Contact Center
Tech Support Assistant
Shpërndaje
	 	 

Tech Support Assistant

OPEN POSITION Full Time * Monday to Friday    
15:00PM - 23:00PM

Sonnecto is a technology & customer experience company based in Prishtina, specialized in outsourcing solutions for the english speaking markets. Our mission is to create solutions and growth by connecting technology and skills from Prishtina with clients in the US! www.sonnecto.com - The Greater Growth

Expectations / Duties

The role will be responsible for assisting with calls, email and chat communication, and also supporting software and systems used for teaching/learning - mostly with emphasis on support.

Skills / Technology / Requirements

  • English language medium proficiency (important)
  • Familiar with e-mail, internet browsing, concepts, basic research
  • Ability to use phone and computer systems
  • Motivation to work in teams with US clients
  • High School Diploma; college degree preferred
  • Customer service experience a plus
  • CRM Administration & Configuration. Administer the system as an admin, and also fill the role of “Agent” (process and close tickets)

Working with Sonnecto

  • Inspiring, friendly and fun environments
  • Full contract and pension benefits
  • Location: Prishtina - City Center, by “Nëna Tereza” boulevard
  • Opportunity to grow within the company and many other benefits
  • Additional training/briefing will be provided for the position by the US client.
  • Only short-listed candidates will be notified.

If you want to join this great opportunity, send your resume today to jobs@sonnecto.com, no later than 19th of March, 2019.

Feel free to write to us if you have any questions before you apply.

 

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Shikime 1559
Kategoria Informatikë
Skadon 62 ditë
Orari Full Time
Lokacioni Prishtinë
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