Sonnecto

Technical Support Officer

	 	 

Technical Support Officer

OPEN POSITION Full Time (partly remote)

(6PM to 2AM)

Sonnecto is a tech-driven company specialized in software products and customer solutions. Based in Prishtina, London and New York - our mission is to provide digital solutions and create products for global markets.

Expectations / Duties

We are looking for a Technical Support Officer who embraces technology and enjoys problem-solving! The role will be responsible for tier 1 support,monitoring and maintaining the systems and networks of our partner client in Los Angeles, US.

Skills / Technology / Requirements

  • English language medium proficiency (important);
  • Good communication skills and friendly demeanor when dealing with clients;
  • Self-motivated, highly dependable person that can work unsupervised;
  • Solid Hardware/Networking skills including routers, firewalls, VPN, switches, wireless, active directory, DNS and Group Policies, Terminal Services;
  • Desktop support including Mac OS/Windows, hardware, business applications, email (Office 365, G Suite) and remote printers;

Working with Sonnecto

  • Health insurance;
  • Inspiring, friendly and fun environments;
  • Market-oriented training and coaching;
  • Location: Prishtina - City Center;
  • Internal development plans and inspiring career paths.

If you want to join this great opportunity, send your resume, specifying the role you are applying for to jobs@sonnecto.com, no later than 16th of Oct, 2021. Feel free to write to us if you have any questions before you apply. Please note that only short-listed candidates will be notified.

www.sonnecto.com | info@sonnecto.com | +383 49 813 444

 

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