Sutherland

Customer Service Consultant with Croatian Language

	 	 

Customer Service Consultant with Croatian Language

Sutherland is opened in Kosovo on 2017 and has more than 250 employees that offer technical support and customer service to customers of our client, the worldwide leader for retail online shop.

Duties and responsibilities:

  • To answer customer’s questions, deal and solve their requests while offering concrete solutions. To offer actual information regarding services of our client;
  • Professional behaviour and communication on the phone, chat and emails;
  • To maintain good relations with customers and present the company in the professional manner.

Requirements:

  • Croatian native speaker (in written and spoken);
  • Excellent knowledge of English (in written and spoken);
  • Very good skills on communication and cooperation;
  • Flexible to work on shifts;
  • Ability take fast and adequate decisions;
  • Ability to adopt to the work dynamic.

Benefits:

  • Competitive salary;
  • Additional benefits: health insurance, cover of transport expense and bonuses;
  • Intensive and continuous training with high standards and global quality in regard to customer services;
  • Career Opportunities.

Please apply while sending CV at: Kosovo.careers@sutherlandglobal.com

On the CV should be stated where did you learn Croatian language, and level in written and spoken.

Application deadline: 24.10.2021

Shikime 1674
Kategoria Telekomunikim
Skadon Ka skaduar!
Orari Full Time
Lokacioni Prishtinë
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Copyright © 2021 - KosovaJob LLC