NOEXIS

IT Support

	 	 

Title: IT Support

Location: Prishtinë

Are you ready to ensure that our state-of-the-art infrastructure is operating efficiently and support the roll-out of new applications? We offer you a great IT Support opportunity in a fast-moving, international environment with offices in Prishtina, New York and Switzerland.

About us

We at NOEXIS help companies to position themselves profitably in the course of the digital transformation. We support big brands to reach their goals providing sustainable strategies and the tools they need. We work on the fields of software development, strategy consulting, business development and creation of disruptive business models.

Job Description

  • Install and configure computer hardware operating systems and applications;
  • Monitor and maintain computer systems and networks;
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues;
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults;
  • Replace parts as required;
  • Provide support, including procedural documentation and relevant reports;
  • Follow diagrams and written instructions to repair a fault or set up a system;
  • Support the roll-out of new applications;
  • Set up new users' accounts and profiles and deal with password issues;
  • Respond within agreed time limits to call-outs;
  • Work continuously on a task until completion (or referral to third parties, if appropriate);
  • Prioritise and manage many open cases at one time;
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers;
  • Test and evaluate new technology;
  • Conduct electrical safety checks on computer equipment.

Requirements

  • Fluent in English and German both writing and verbally.
  • Associate’s or bachelor’s degree in computer science or a related field.
  • 1+ years of experience in a technical support role.
  • Certifications are preferred, but not required.
  • Working knowledge and expertise with a variety of software, hardware, and applications.
  • Willingness to solve complicated problems and see projects through to completion.
  • Analytical skills to study problems and records and identify solutions.
  • Team-oriented attitude to help other colleagues and departments with technical problems.
  • Strong interpersonal communication and relationship-building skills.
  • Ability to manage time and effectively prioritize numerous projects at one time.

What we offer

  • International working environment with offices in Prishtina, New York and Switzerland.
  • Collaboration with global brands and companies.
  • Attractive office spaces and workstations with state-of-the-art equipment.
  • Healthy snacks and refreshments.
  • Competitive salary.
  • A young and dynamic team with an enormous spirit.
  • Comprehensive benefits packages.

Did we get your attention?

Please send us your CV to hr@neoxis.ch or apply directly on our website www.noexis.com/career 

We look forward to receiving your application.

Application deadline: 16.10.2021

Your NOEXIS team

 

Shikime 3827
Kategoria Informatikë
Skadon Ka skaduar!
Orari Full Time
Lokacioni Prishtinë
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