Sonnecto

Customer Support Representative (outbound)

	 	 

Customer Support Representative (outbound)

OPEN JOB POSITION - Full Time

Sonnecto is a tech-driven company specialized in software products and customer solutions. Based in Prishtina, London, and New York - our mission is to provide digital solutions and create products for global markets.

Expectations / Duties

  • Call our potential clients using a list of phone numbers;
  • Schedules appointments;
  • Answer Calls from potential clients;
  • Keeps a detailed log of calls, including those which were not answered;
  • Maintain and update customer information as necessary;
  • Talks to customers over email, online chat, or social media to resolve their questions or concerns;
  • Uploading & arranging files;
  • Conversational, patient, and confident, with a positive attitude.

Skills / Requirements

  • English language high proficiency (important);
  • Familiar with e-mail, internet browsing, concepts, research;
  • Excellent phone etiquette;
  • Outstanding listening skills and attention to detail;
  • Persuasive and results-oriented;
  • High School Diploma; college degree preferred;
  • Customer support experience is a plus.

Working with Sonnecto

  • Health insurance;
  • Inspiring, friendly and fun environments;
  • Market-oriented training and coaching;
  • Location: Prishtina - City Center;
  • Internal development plans and inspiring career paths.

If you want to join this great opportunity, send your resume, specifying the role you are applying for to jobs@sonnecto.com, no later than 17th of September, 2021. Feel free to write to us if you have any questions before you apply. Please note that only short-listed candidates will be notified.

Shikime 1295
Kategoria Telekomunikim
Skadon Ka skaduar!
Orari Full Time
Lokacioni Prishtinë
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