DAI Global LLC
Social Media Specialist (Communication Specialist)



Social Media Specialist

Proposed Personnel

Social Media Specialist (Communication Specialist)


Social Media Specialist

Period of Performance On/About (From – To)

December 20, 2018

May 31, 2019

Maximum Level of Effort

TBD (Up to 30 Days)

Base of Operations

Pristina, Kosovo

position reports to

Component Three Lead

  1. Project Background:

THE USAID Transparent, Effective and Accountable Municipalities (USAID TEAM) activity in Kosovo works to bolster the ongoing efforts of Kosovo’s government institutions and independent agencies to strengthen accountability and effectiveness in public procurement as a means of improving public services and enhancing public trust, especially at the municipal level. By working closely with municipal partners and supporting linkages with the central government, independent agencies and civil society, the activity is strengthening key government champions and promoting local change, creating sustainable impact.

  1. role’s Purpose:

The Social Media Expert will work with civil society organization (CSO) on media outreach through social media platforms. The Expert will organize two workshops with around 30 interested CSOs who monitor procurement and provide 10 on the-job coaching sessions for the same target group on how to manage messaging using multiple social media platforms, including basic knowledge of maintenance and uploading of Facebook and Instagram. Through this on-the-job coaching, CSOs will learn how to use social media for launching reports, articles, videos and inform wider public about roundtable or any other public event held from CSOs. The Expert will show the CSOs to use Facebook and Instagram to deliver of messages through posts and images; best times for message postings; targeting audiences based on demographics, education and interests especially when they launch their anti-corruption products.  The Expert should answer any questions CSO representatives may have related to social media forums and make any appropriate recommendations on social media usage.

  1. Deliverables:

 Deliverable reports will include, but not limited to:

  • Initial action plan
  • Preparation of workshop materials, including PPT presentation
  • Two workshops held in different regions of Kosovo
  • 10 on-the-job coaching sessions with civil society organizations (CSOs) in their premises
  1. Qualifications
  • At least 2-3 years of previous professional experience in social media and communication, preferably within the civil society sector;
  • Bachelor’s degree in marketing, communication or another related field;
  • Proficiency in 2-3 of the following languages: Albanian, Serbian and English;
  • Ability to be resourceful and proactive during the workshops; and
  • Strong interpersonal communication and representation skills;
  • Have at least three recommendations/references of similar works completed in the last three years
  1. How to Apply

Interested individuals must be submitted their detailed CV outlining their educational qualification in electronic format to KosovoTEAM_Recruitment@dai.com no later than 4 p.m. Kosovo local time on December 15, 2018.


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